Frequently Asked Questions

Who do we call if we need help with registration?

You can call at Mission Network customer service, at 1-800-501-2753.

What is the mailing address for Familia USA?

Familia USA Inc
PO Box 1466
Cumming, GA 30028

Can we register a whole team at one time?

Yes, you can order multiple program materials or your can purchase a team pack (10 for the price of 9) and pay with one credit card at the end.

Can registrations only be made with credit card in the new online registration system?

Yes. We will accept VISA, Mastercard and Discover.

What if someone tries to register but their team is not set up?

They can choose to Start a Team, or they can contact the person who is organizing the team and ask when it will be set up.

How do I get access to Answer Keys and other Facilitator Resources?

Send your name, email and the program you have purchased a workbook for and we will be happy to grant you access.